Last updated: Aug 01, 2024 

Luro Health Inc. (“Luro”) establishes-evidence driven comprehensive virtual care centers for obesity at Federally Qualified Health Centers (FQHCs) 
and Community Health Centers (CHCs). Incorporating Luro Health Platform, FQHCs and CHCs will drive significantly higher reversal rates 
for the populations served.

This Privacy Policy describes how we collect, use, disclose and otherwise manage personal information during the use of our Services. It describes the privacy rights related to the personal information we collect and process, and how the law protects that information. Luro Services do not collect any personal information directly from patients. Luro is a clinical platform used by healthcare professionals in their assessments of their patients. If you are browsing Luro’s public website, we collect some limited personal information on you through cookies and similar technologies. See the section on cookies below for more details.

This Privacy Policy should be reviewed with our Terms and Conditions of Service or our End User License Agreement, whichever is applicable to you [www.Lurohealth.ca/serviceagreement/]. Each and every time you access our Services, you consent to the collection, use and disclosure of your personal information by us in accordance with our Terms and Conditions of Service or our End User License Agreement, as the case may be, and this Privacy Policy.

Collecting Personal Information
Personal information is any information that can identify an individual or is about an identifiable individual, whether alone or combined with other information. Personal information includes personal health information. This section describes the category, type of information, and purpose for collection

Types of Data Collected and Purpose for Collection
‍Account information
• First and last name
• Phone

Contracting Personal health information
• Patient’s electronic medical record

We collect this information in our capacity as an agent / information manager / Business Associate

Usage Information
• Internet Protocol (IP) address)
• browser type
• browser version
• mobile device
• pages of our Service that you visit
• time and date of your visit
• time spent on those pages
• unique device identifiers
• diagnostic data

Using and Disclosing Personal Information
‍Luro will only use and disclose personal information that we collect through our Services for the limited purposes described in this policy, and as agreed upon in our Terms and Conditions of Service and End User License Agreement. 
Luro may use personal information for the purpose of de-identifying that data. De-identified data may be used on its own or aggregated for analytical and quality improvement purposes, and to better understand and report on trends about certain rare diseases or complex conditions. We use generally accepted best practices for de-identifying and aggregating personal information.
In addition to how we may use personal information, we may also share personal information with third parties for the following reasons:

Professional services
‍We may be required to share some business information with our professional advisors such as our lawyers or accountants. Whenever we share personal information, we do so under a confidentiality agreement. We do not share personal health information with professional services.

‍Law enforcement
‍Under certain circumstances, Luro may be required by law to disclose personal information, including in response to valid requests by public authorities such as a court or government agency.
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‍Other legal requirements
‍Luro may disclose your personal information to:
- comply with a legal obligation protect and defend the rights or property of Luro
- prevent or investigate possible wrongdoing in connection with the Service
- protect the personal safety of users of the Service or the public protect against legal liability

‍Business Transactions
‍If Luro is involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that sale. We will provide notice before personal information is transferred and becomes subject to a different Privacy Policy.

‍Retaining Personal information
‍Luro will retain personal information, including personal health information, only for as long as is necessary for the purposes set out in this Privacy Policy or as agreed to in our contractual arrangement with you. We will retain and use personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Luro will also retain your technical information for internal analysis purposes. Technical information includes your browsing history of the use of our software collected using Cookies and is generally retained for a shorter period of time, except when this data is used to strengthen data security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transferring Personal Information
‍In the case of Luro’s cloud Service, personal information, including personal health information, may be transferred to — and maintained on — computer servers located outside of the place where you reside, to a jurisdiction where the data protection laws may be less stringent than the ones that apply where you are located.
Luro takes data security seriously. Luro will enter into contracts with all processors to ensure that all personal information is treated securely and in accordance with this Privacy Policy, and that no transfer of personal information from our Services will take place to an organization or a country unless there are adequate controls in place.
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‍Securing Your Personal Information
‍As part of the Luro’s commitment to privacy, we take appropriate and reasonable technical, physical, and administrative security measures to safeguard the personal information in our custody and control from such risks as unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction.No method of transmission over the internet or method of electronic storage is guaranteed secure. We strive to use commercially acceptable means to protect your personal information, but we cannot warrant its absolute security. You understand and agree that any information you transmit to us is at your own risk.
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‍Tracking Technologies and Cookies
‍Our Services use limited essential and functionality cookies for the sole purpose of authenticating users. Our website uses limited performance cookies for analytics about our website.

You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.

Correcting or Accessing Personal Information
‍We rely on you to ensure that the personal information provided to us is as accurate, complete and up-to-date, as necessary for the purposes for which it is intended to be used. If you are an account holder, you may review and update your personal information via our Services. There is also a right to access to your personal information held by us. To access personal information about yourself held by us, please contact us at  hello@Lurohealth.com

If you have a question or a complaint regarding the Luro’s Privacy Policy, please contact our privacy officer in writing at hello@Lurohealth.com. If we are unable to resolve the concern, or if there is a further complaint, you have the option to contact the privacy authority applicable in your jurisdiction. We can assist you in locating the appropriate privacy authority, if you wish.

Contact Us
If you have any questions about this Privacy Policy, please email us at hello@Lurohealth.com